User Experience Designer

Experience: 4 - 8 yrs

Interaction DesignUser InterfaceMobile DesignUser ResearchSystems Design

Our Purpose and Challenges

With over 47% market-share, MakeMyTrip is India’s first and biggest travel company. In fact, one in every four passengers at an airport is our customer. Driven by the desire to provide an exceptional travel experience for our customers, we have continuously stayed ahead of the curve by developing technology and products to meet the ever-changing demands of the rapidly evolving travel ecosystem.

We are currently solving multiple challenging problems, including -
  • How to bring the next 100 million users to our platform?
  • How to leverage customer insights to create a truly personalised experience for users?
  • How to create a delightful experience for our users, to make travel synonymous to MMT?

If this excites you, join us for a rewarding, fulfilling and enriching career.

“Not only do we make the best trips for our customers, we also promise the trip of a lifetime to our employees! Everyday, our teams solve challenging problems for millions of users by leveraging the latest technology, while having loads of fun. Every day is a new trip for them, and that is precisely why we call them Trippers!”

- Sanjay Mohan, Group CTO, MakeMyTrip

About the opportunity

What you’ll be doing:
  • You’ll collaborate in perfect synergy with other designers and product managers on India’s top travel app, and design in a fast-paced environment.
  • You’ll understand the user experience strategy for a product and drive the overall design solutions based on usability, consistency, business goals, time to market and customer experience.
  • You’ll create wireframes, storyboards, user flows and process flows to effectively communicate interaction and design ideas.
  • You’ll apply user-focused design processes to create high quality user experiences on our app.
What you’ll bring to the team:
  • You’ll bring an in-depth understanding of design patterns across web and mobile platforms.
  • You’ll bring critical experience and skills in visual design, UX design, research, micro-interactions
  • You’ll bring a demonstrated ability to be a self-starter who will drive progress.
  • An expertise in Photoshop, Illustrator, Sketch, Invision, Pixate, Framer or other visual design and wire-framing tools.

Interview Process & Prep Notes

  1. Portfolio Review

    Design Approach, Experience, Project overview
    Be ready to deep dive and effectively articulate your experience in the UX Field by showing us your portfolio, showcasing past experience, sharing your understanding of design approach, design thinking and your wizardry with tools, processes or unique skill-sets.
  2. Design Assignment

    Solution Approach, Task Flows, Mind Maps, Prototyping, Visual skills
    The moment is finally here where you walk the talk and demonstrate your ability in UX Designing by acing a short challenging assignment shared by our designers.
  3. Team Fitment

    Behavioural Assessment, Culture Fit, Project Knowledge, Role Operation
    Be yourself. It works out better for everyone if we're genuine and can see if we're a cultural fit for each other. Everyone here is focused on our mission and hope we can align.

Learning & Growth

All Trippers get instant access to learning academies, e-learning portals like Udemy, Codeacademy etc. ,education loans, sponsorships for conferences, skill development programs, and much more. Not to mention the incredible learning opportunity you will undoubtedly receive from working with leaders and colleagues that are at the top of their game!

Learning Academies

Continuous Education Scheme

Conferences

Peer Learning

Values

  1. live_help

    Curious

  2. center_focus_strong

    Customer focus

  3. sentiment_satisfied_alt

    Caring

  4. palette

    Creative

  5. trending_up

    Continuous Improvement

  6. insert_chart_outlined

    Commitment to results

If this excites you, Apply for this opportunity!

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Leadership

Sanjay Mohan

Group CTO, MakeMyTrip

With extensive engineering leadership experience in established firms as well as startup/incubation setup, Sanjay brings over 20 years of solid, technical/managerial experience, across both the US and India.

Jay Dutta

Senior VP User Experience

Jaydeep, or JD as he prefers, is a design thinker, doer, evangelist and speaker. He has journeyed across multiple specialisations within design, worked in multiple locations and has successfully built teams, products and brands.In his current role, JD leads the experience design charter for a new, expanded MakeMyTrip Group.He is the AsiaPacific Lead for the non-Profit IxDa and the curator of DesignUp Conference.

Aakash Kumar

Associate Director User Experience

A design guru with close to 13 years of industry experience in product ideation & innovation and design management. Aakash has led multiple UX initiatives at MakeMyTrip and is responsible for UX delivery across the multiple business functions of the company. He is also one of the key conspirators of UxNow.

Ashish Kejriwal

Senior Manager User Experience

In his 17+ years of experience in digital media, Ashish has worked on a wide spectrum of digital medium ranging from presentations, print, eLearning, video editing, high fidelity wire-frames for screens to creative solutions. He has trained, tested and implemented various process optimization and automation techniques that have ensured customer delight.

Baisampayan Saha

Deputy Manager User Experience

Over his career at MMT, Baisampayan has covered a diverse spectrum of design work at MMT. He has consistently built high-performance in-house and consulting design teams across enterprise, prosumer and consumer domains that have delivered time-critical projects and delighted users.

Abhinav Mittal

Lead Interaction Designer

Abhinav leads mobile growth at MMT as an integral part of the UI/UX team. He brings more than 8 years of experience across multiple industries like e-commerce, internet, and product and led the re-design iteration of the MMT app on Android & iOS.

People in the team come from companies like

Microsoft
Amazon
Flipkart
Ola
Swiggy
Linkedin
Walmart
Myntra
Uber

Top Benefits

  1. Open leave policy

  2. Flexi working

  3. Stock options

  4. Team Offsites

  5. Own Your Car Program

  6. Life Insurance

  7. Maternity / Paternity Benefit

  8. Comprehensive Insurance Benefits for Self and Family

  9. Holidays at Attractive Prices

  10. Volunteer at MMT Foundation

Download and get set to jet to a new location

Call us selfish - but we really appreciate people who book travel on MakeMyTrip. This will give us a lot to talk about during our meeting. Book travel here and will also get to learn a lot from the comments and ratings, what is working and where can we improve and be better. Feel free to ask us questions! We will be happy to answer anything.

If this excites you, Apply for this opportunity!

Upload Resume